Responsible Gambling at PlayCroco

At PlayCroco, we want every player to enjoy their gaming experience in a safe and controlled environment. Gambling should always be a form of entertainment, never a way to make money or escape personal problems. We are committed to promoting responsible gambling and providing tools to help you stay in control.

Signs That Gambling May Be a Problem

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Feeling anxious, stressed or irritable when not gambling
• Chasing losses by placing bigger or more frequent bets
• Neglecting work, family or personal responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Lying to friends or family about how much you gamble
• Gambling to cope with emotional distress or depression

If any of these signs feel familiar, we encourage you to take action and seek support.

Tools to Help You Stay in Control

PlayCroco offers several features designed to help you manage your gambling activity responsibly.

Deposit Limits

You can set daily, weekly or monthly deposit limits to control how much money you add to your account. Contact our support team to arrange this.

Self-Exclusion

If you feel you need a break from gambling, you can request a self-exclusion period. During this time, your account will be suspended and you will not be able to log in or place any wagers.

Account Cooling-Off Period

A temporary cooling-off period allows you to step away from gambling for a set duration without permanently closing your account.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Set a time limit for your gaming sessions
• Never gamble with money you cannot afford to lose
• Take regular breaks during play
• Do not gamble when upset, tired or under the influence of alcohol
• Remember that gambling outcomes are based on chance
• Balance gambling with other hobbies and activities

Protecting Minors

PlayCroco strictly prohibits underage gambling. You must be at least 18 years old to create an account and play at our casino. We may request identification documents to verify your age at any time. We also recommend using parental control software if minors have access to your devices.

Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free and confidential support:

• Gamblers Anonymous — a peer support fellowship for those affected by gambling
• Gambling Therapy — an online service offering advice and support worldwide
• National Council on Problem Gambling — resources and a helpline for problem gamblers

Contact Us

Our customer support team is available around the clock to assist you with any responsible gambling enquiries. Whether you need help setting limits, requesting self-exclusion or simply want guidance, do not hesitate to reach out. Your wellbeing is our priority at PlayCroco.